Reference

Privacy Rules for Live Dealer Lobby Data

Account creation, wallet checks with DANA, OVO, GoPay and QRIS, and Live Dealer Lobby access create data we explain before you join.

Account data explainedWallet records coveredCookie choices statedSupport contact listed
iyosbet Privacy Rules for Live Dealer Lobby Data
CONTACT ROUTES

Privacy Help Through Chat and Email

A privacy request should reach the team that can see your account trail, not a public comment box. Use the account email, your username and the request type, such as data access, correction, cookie question or wallet record check. We answer in English for Indonesia accounts and may ask for a recent login detail before changing account data.

Team online

Live chat

Open the chat bubble inside your account between 10:00 and 02:00 WIB. Tell us the request is about privacy, then share your username and the email linked to the account so we can route it correctly.

WhatsApp support

Message our WhatsApp support number shown after sign-in when you need a wallet data check for DANA, OVO, GoPay or QRIS. We may ask for transaction time and reference details before discussing any record.

Email request

Send privacy requests to [email protected] with your username, registered email and clear request subject. Email works well for access copies, correction requests, cookie questions and follow-up records that need written handling.

ACCOUNT SAFETY

Cookies, Sessions and Account Changes

Privacy protection is part of the account steps you see every day. We check sign-ins, payment references, cookie settings and session activity so your wallet and lobby access stay tied to the…

Account data

When you open an account, we collect items such as username, password record, phone number, email and wallet link details. We use them for login, contact, payment checks and privacy replies tied to your identity.

Device records

We log device type, browser, IP range and session time when you access Aviator, Bingo, UFC MMA or other pages. These records help us spot unusual account use and answer access questions.

Cookie handling

Cookies keep your session active, remember basic preferences and measure page errors. You can clear cookies in your browser settings, but a fresh sign-in may be needed before the wallet or Live Dealer Lobby opens again.

Payment privacy

For DANA, OVO, GoPay and QRIS, we keep transaction references, status, time and account match results. We use that record to reconcile deposits, process withdrawals and answer privacy questions about payment history.

Retention checks

We keep personal data only for account service, dispute handling, security checks and legal needs. When a record is no longer needed, we remove it or make it harder to connect to you.

Change requests

Go to Account > Profile to update contact details you can edit yourself. For email changes, wallet name issues or privacy access requests, contact support so we can verify the request before making changes.

Privacy Questions You Actually Ask

These answers cover the privacy topics our account team handles most often: what data we collect, how wallet records work, how cookies affect access, and how you can ask for a copy or correction. For anything specific to your account, contact us from the same email you used when opening it.

We collect the details needed to create and protect your account, such as username, password record, email, phone number and wallet link data. We also keep login and session records for security and privacy handling.

Yes. We record payment channel, transaction reference, time, status and account match result for DANA, OVO, GoPay and QRIS. These details help us trace wallet activity and answer privacy requests tied to your account.

Email [email protected] from your registered address with your username and the request subject. We may verify a recent login or wallet detail before sending account data to protect it from the wrong recipient.

You can update some profile details through Account > Profile after sign-in. If the change affects email, wallet name or identity checks, contact support so we can verify the request before changing the record.

Cookies help keep your session active, remember basic account preferences and show us if a page fails to load. If you clear them, you may need to sign in again before opening the lobby or wallet.

Only team members and service partners who need the record for support, security, payment handling or legal response can access it. We keep access tied to the request, and we do not sell your personal data.

Ask support from your registered email and state that you want account data closure. We will review account status, wallet records and legal needs, then remove or restrict data where local law permits.